Paul Ortchanian

Paul Ortchanian

Founder, Head of Product at Bain Public

Bio:

Paul Ortchanian is a problem-solver by nature. He helps rapidly scaling early-stage startups craft their Business models, Revenue Streams, Product Strategy, User Experience and Data Science approaches. He also helps middle market and scrappy companies generate new product strategies for significant, sustainable growth. Paul focus on marketplaces, AI/ML, AdTech, emerging tech and companies addressing complex social challenges.


By founding his company, running product for a disruptive Bay Area startup or leading Operations and Engineering for a global organization, he acquired the breadth of experience to find the common denominators to make businesses successful.


Paul thrives in middle market and scrappy startup environments like WatchMojo, where he heads Product and Engineering teams. To check out more of his writing, you can visit his blog http://reflektions.com/

Talk:

Empathy - Lead with your EARS and not with your MOUTH

Topics:
Level:
General

The challenges of product development are not about products. They are about interpersonal relations. The empathic component is what makes a product manager special. In a field that values objective performance, spending your time on empathic interaction is perceived as a waste of time because is not measurable. But there is a connection between empathy and other outcomes, such as enhanced team buy-in, smoother communication and information exchange. Empathy is key to building great products. Give it to your office community, and they will love you.